Returns & Exchanges

At HockeyShot, we are committed to providing the best training tools for your game; if your gear isn't the right fit, you can return unused items within 30 days of delivery. We ensure a hassle-free process so you can get back to training as quickly as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.

• 3.
  Secure the Gear

  Place the items in their original packaging, ensuring all components and manuals are included, and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  After our warehouse team inspects your returned equipment, your refund or exchange will be processed within 5-7 business days to your original payment method.